Customer Service Advisor

Sawbridgeworth Head Office

Due to our ever growing company we are now seeking, first class customer service sales advisor, with a proven track record of Customer service/sales within a busy environment Customer Services Advisor

Experience within the travel industry 1-2 years’ experience within a customer service/sales role desirable, however will consider other candidates if you have the Set skills

• Have excellent communications Skills
• Handling enquiries
• Answering incoming calls
• Upselling customer’s products and services
• Performing administrative functions
• Updating client accounts
• Processing customer correspondence
• Being computer literate
• Handling customer queries
• Providing excellent customer service
• Oral and written communication
• Being professional and flexible
• Managing stress
• Resolving problems
• Being driven and positive
• Managing multiple tasks
• Meeting targets
• Administration and organisation
• Being sales oriented
• Software knowledge in Excel, Word, Outlook, ACT,

Desirable

• Experience within the travel industry (Preferable)
• 1-2 years’ experience within a customer service/sales role
• Telesales
• Customer Service Experience

Shifts
5 days out of 7, shifts Monday- Friday between 8am - 9pm and Saturday & Sunday between 8am - 7pm

http://www.thedreamlodgegroup.co.uk/ & https://www.dreamlodgeholidays.co.uk/

Please submit your CV’s to [email protected]