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Guest Relations

We are looking for a confident and proactive individual to join the Guest Relations Team at The Sanctuary.

In return you will receive a basic salary of £18,000 per annum.

You will be working 5 days out of 7 which may include weekends and bank holidays, 09:00 till 18:00.

Job Description

  • Assisting guests with any queries during their stay
  • Receptionist duties, check ins and departures
  • Managing bookings
  • Liaising with Customer Service
  • Organising and supporting housekeepers with their cleaning duties
  • Showing around potential investors
  • Cleaning of hot tubs (training provided)
  • Reporting any complaints to Head Office
  • Upselling products and grades of lodges
  • Effective communication with other employees to ensure the holiday park is operating efficiently

Person Specification

  • Excellent communicator
  • Time management experience
  • Confident
  • Problem solver
  • Customer Service experience

Please send your CV across to careers@thedreamlodgegroup.co.uk or alternatively call our direct Recruitment line on 01279 212 995.

Apply now